1. Information We Collect
We may collect and store the following types of data:
Operator Data
- Business name
- Contact details (phone, email)
- Payment-related configurations
- Operational data (routes, buses, schedules)
End User Data (Passengers)
- Name, phone number, email
- Booking details
- Payment-related information (processed via third-party gateways)
Agent Data
- Agent details
- Booking activity
- Commission data
2. How We Use the Data
We use collected data to:
- Operate and maintain booking systems
- Process bookings and transactions
- Provide analytics and reporting
- Improve system performance and reliability
- Provide customer support
3. Data Ownership & Control
BharatTnT provides infrastructure and operational systems for bus operators.
However:
- All data is hosted, processed, and managed within BharatTnT systems.
- BharatTnT retains full technical access to all data stored on its platform.
- We reserve the right to access, monitor, modify, and manage any data necessary to maintain system integrity, resolve issues, provide support, and enforce policies.
4. Data Sharing
We do not sell personal data.
We may share data only with:
- Payment gateway providers (e.g., Razorpay)
- Infrastructure providers
- Legal authorities when required
5. Data Security
We implement reasonable security practices to protect data. However, no system is 100% secure, and we do not guarantee absolute security.
6. Third-Party Services
Our platform integrates with third-party services such as:
- Payment gateways
- Hosting infrastructure
These services have their own privacy policies.
7. Operator Responsibility
Operators using BharatTnT are responsible for:
- Ensuring lawful use of customer data
- Maintaining compliance with local laws
8. Changes to Policy
We may update this policy at any time. Continued use of BharatTnT services means acceptance of updated policies.
9. Contact
For any questions:
support@bharattnt.com